Services
Process Consulting
Services
Define, Improve & Automate Business Processes & Systems for efficient business operations
Standard Operating Procedures (SOP’s) are fundamental documents, which need to be defined by all types and sizes of organizations, to ensure their business processes and systems operate efficiently. It’s generally the first document any organization puts in place at the start of the business and updates it when new business verticals, geographies, stores, warehouses and manufacturing locations are added.
However, over a period of time, the policies and processes may lose effectiveness due to changes in the internal and external environment, development of new business objectives or changes in business model. Out of place or absence of well-defined policies and processes may lead to inconsistent way of doing things, business owners or senior management spending more time in handling operational issues, ad-hoc decision making, weak internal controls and non-achievement of business objectives.
With well-thought-out, well-defined, Policies and Procedures, organizations can cut through bottlenecks, inefficiencies, over-dependency on employees, streamline business processes and quickly move their business on auto-pilot mode. Keeping in mind the importance of Policies and Procedures, we provide the below-mentioned process-related consulting services
Policy and Process Design (SOP Design) :
Pace Policy and Process Design service, involves detailed understanding of the current business processes and systems, identifying gaps, if any and fixing it. SOP’s are designed or reframed in line with the business objectives & internal controls framework. Well defined SOP ensures standardized processes are being followed across various departments, decisions or guidelines are SOP driven thereby significantly reducing operational challenges
SOP’s can be codified and implemented for all departments in the organization, be it Finance & Accounts , Procurement , Sales & Marketing, Logistics , Inventory, Warehouse, HR, E-commerce ,Information Technology etc.
SOP’s can be codified and implemented for all departments in the organization, be it Finance & Accounts , Procurement , Sales & Marketing, Logistics , Inventory, Warehouse, HR, E-commerce ,Information Technology etc.
Policy Effectiveness Review (SOP audit) :
Our Policy Effectiveness Review or SOP audit service gives your organization an insight into alignment of your policies with the business objectives, level of policy penetration into the organization, present state of SOP compliance by your employees, gaps in the existing policies and need for amendment of policies, if any.
SOP audit services ensures organizations policies and processes are current, updated and complied by the employees.
SOP audit services ensures organizations policies and processes are current, updated and complied by the employees.
Business Process Improvement :
Critical review of business processes for improvement enables automation of manual efforts, elimination of redundant, duplicate or inefficient process steps, controls etc. Process Improvement study also helps organization to optimize its revenue, reduce costs, improve turnaround time and enable optimum utilization of financial, human and technological resources.
Delegation of Authority Matrix :
Delegation of authority (DOA) or authorization schedule as it is generally known; is the cornerstone document for any organization. It clearly defines the approvers for various financial and non-financial transactions in the organization, keeping in mind the statutory requirement as well. DOA sets the tone of the control environment in the Company and eliminates issues such as inadequate segregation of duties, ambiguous approvers, unauthorized transactions or delegation of excess authority.
To define the DOA effectively, in-depth understanding of the organization structure, business processes, systems and analysis of financial data is required. Pace can help you with the design, implementation, updation & audit of the DOA compliance.
To define the DOA effectively, in-depth understanding of the organization structure, business processes, systems and analysis of financial data is required. Pace can help you with the design, implementation, updation & audit of the DOA compliance.
Enterprise Resource Planning (ERP) System Implementation & Review :
Enterprise resource planning (ERP) systems are a type of software that integrates core business processes such as sales, purchase, production, quality control, inventory, finance etc. within a company. ERP automates business processes, enhances the level of internal controls, eliminates data errors, duplication of work, generates real time reports to aid decision making and gives visibility of the business as a whole. Our ERP services can help organization:
✦ Evaluate the current state of business process, systems and controls and suggest the right ERP System to be deployed be it SAP, SAP Business One, Microsoft Dynamics, Tally ERP, Zoho etc.
✦ Prepare & sign off on Business Blue Prints by assessing the current and desired state of business process & controls
✦ Assist in the Design & Integration coupled with comprehensive testing & support
✦ Conduct Post Implementation audit
✦ Review or audit of the current ERP for further enhancement, integration or customization of features, controls and reports
✦ System trainings and manuals
If you already have an ERP set up, but aren’t too happy with the outcomes, do get in touch with us to get it reviewed and change it to suit your specific requirements. Let’s make sure that your systems work for you!
✦ Evaluate the current state of business process, systems and controls and suggest the right ERP System to be deployed be it SAP, SAP Business One, Microsoft Dynamics, Tally ERP, Zoho etc.
✦ Prepare & sign off on Business Blue Prints by assessing the current and desired state of business process & controls
✦ Assist in the Design & Integration coupled with comprehensive testing & support
✦ Conduct Post Implementation audit
✦ Review or audit of the current ERP for further enhancement, integration or customization of features, controls and reports
✦ System trainings and manuals
If you already have an ERP set up, but aren’t too happy with the outcomes, do get in touch with us to get it reviewed and change it to suit your specific requirements. Let’s make sure that your systems work for you!
ISO Certifications :
ISO certification primarily stands for the international organization for standardization; it’s a proof from a third party that your organization complies with an ISO management standard in reference to anything from the environment to safety, ethical standards, and safety protocols, to quality and risk management. Here are a few reasons as to why you may want to make your company ISO compliant:
✦ Save money and time: Companies that are ISO compliant often have to analyze their business processes to identify bottlenecks, and this enables them to resolve the same and speed up their various processes so that they are able to meet the desired target on schedule.
✦ Improving customer satisfaction: With the relevant ISO certification, companies are able to provide their customers with better satisfaction.
✦ Resource utilization: With the right ISO certification, companies can evaluate their various business processes, limit any such wastage and even eliminate the same altogether
✦ Risk management: With ISO certification, companies would have to assess all internal and external threats, take measures to mitigate the same, and set in place certain protocols that can help to better protect the organization and all its key assets.
✦ Safety: Companies that are ISO compliant are able to provide their employees with better working conditions and would have various measures in place to guarantee their safety.
✦ Environment: With relevant ISO certification, companies would be required to reduce their carbon footprint. This can include various activities from recycling to migrating from paper to digital mode.
To achieve ISO Certification, you have to prove that your business meets the requirements of the standard. Once certified, we will help you to continually retain your certification. You will be able to contact us for advice whenever you need it and our fees include on-going consultancy to help keep your systems on track for a painless re-certification, year after year.
✦ Save money and time: Companies that are ISO compliant often have to analyze their business processes to identify bottlenecks, and this enables them to resolve the same and speed up their various processes so that they are able to meet the desired target on schedule.
✦ Improving customer satisfaction: With the relevant ISO certification, companies are able to provide their customers with better satisfaction.
✦ Resource utilization: With the right ISO certification, companies can evaluate their various business processes, limit any such wastage and even eliminate the same altogether
✦ Risk management: With ISO certification, companies would have to assess all internal and external threats, take measures to mitigate the same, and set in place certain protocols that can help to better protect the organization and all its key assets.
✦ Safety: Companies that are ISO compliant are able to provide their employees with better working conditions and would have various measures in place to guarantee their safety.
✦ Environment: With relevant ISO certification, companies would be required to reduce their carbon footprint. This can include various activities from recycling to migrating from paper to digital mode.
To achieve ISO Certification, you have to prove that your business meets the requirements of the standard. Once certified, we will help you to continually retain your certification. You will be able to contact us for advice whenever you need it and our fees include on-going consultancy to help keep your systems on track for a painless re-certification, year after year.
Benefits
✦ Builds effective and reliable Control Environment and wins shareholders' and stakeholders' confidence.
✦ Defines key process steps, control points, person responsible for the activity, approvers, key performance indicators (KPI’s), standardized templates, timelines and MIS reports.
✦ Improves Business Processes by way of elimination and consolidation of overlapping, manual, redundant processes & achieve process automation for routine activities.
✦ Enables Management and Key team members to focus on growing business through strategic planning & review instead of managing day to day operational challenges.
✦ Serves as a knowledge tool for new inductions and as reference document for existing employees
✦ Well integrated ERP systems consolidate all the processes into one centralized system leading to automation and accurate real-time reports for decision making
✦ Strengthens the level of internal controls in the organization by way of clearly defined delegation of authority schedule.
✦ Defines key process steps, control points, person responsible for the activity, approvers, key performance indicators (KPI’s), standardized templates, timelines and MIS reports.
✦ Improves Business Processes by way of elimination and consolidation of overlapping, manual, redundant processes & achieve process automation for routine activities.
✦ Enables Management and Key team members to focus on growing business through strategic planning & review instead of managing day to day operational challenges.
✦ Serves as a knowledge tool for new inductions and as reference document for existing employees
✦ Well integrated ERP systems consolidate all the processes into one centralized system leading to automation and accurate real-time reports for decision making
✦ Strengthens the level of internal controls in the organization by way of clearly defined delegation of authority schedule.
